Deliveries and Returns

What are my delivery options?

Same day and overnight delivery is available. Freight is charged by weight, size and location of the product and will be advised upon placing your order. Orders must be received prior to 1pm for same day and 3pm for overnight delivery.

Can I collect the goods from Surepak?

Yes. Goods can be collected directly from any of Surepak’s warehouse locations.

What is Surepak’s Returns Policy?

Good can be returned to our warehouse within 7 days of the date of purchase. Goods must be return in re-saleable condition. Credit note will be issued for any returns less any freight costs.  Special order and custom products can not be returned.